HighGrove has developed a culture that values passion, vision, integrity and fun. Our people love what they do and show it in many ways from community service to client events to holding client seminars for CE credits. We are passionate about building personal relationships with our valued customers who are at the center of all of our efforts.
I often say that one of my chief responsibilities is to protect and nurture the culture of our company. Part of the way I do this is by setting the Vision, Values and Principles that we operate and live by each day. These drive our decisions whether they relate to products and services we offer our clients or the way we hire, train and treat our valued team members.
- Jim McCutcheon
We have grown our business to include programs/events for our clients’ benefits such as creating a Customer Advisory Council and becoming a State of Georgia Certified Real Estate School which allows us to provide educational seminars so our clients can earn continuing education credits. Our daily focus is to grow the value or our client’s assets but we also want to provide opportunities for the individuals we provide services for to grow their knowledge and network. We build strong, loyal relationships with our clients and we are constantly improving with their feedback. The evidence of this is our high client retention rate.
HighGrove’s most important asset is its employees. Town Hall meetings are held regularly to give updates on company, client and industry issues. An annual 3-day retreat is held for employees to share ideas in a setting outside the office. Our Community Service arm, HighHopes, was created to coordinate opportunities for employees and the company to give back to the community which we do several times per year.
The Green Industry is an important focus of HighGrove. We are actively involved locally and nationally in an effort to improve our knowledge and skills and to help shape the direction, education and products to ensure we maintain a growing and thriving industry.